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Commitment Summit · Dominican Republic

Story to Sell.

how to grow your business by telling a better story

Jay Owen.Business Builders, est. 1999 · jayowenlive.com
1999. My parents' house.

I could build anything. I could not ask for the money.

i was 18, and selling scared me to death

Story to SellJay Owen.
A quick show of hands

Who here is a
salesperson?

Story to SellJay Owen.
Okay. Different question.

Who here has to sell to keep the lights on?

that gap is what the next hour is about

Story to SellJay Owen.
Why we resist it

We've all been burned by bad salespeople.

So we swore we'd never be that person. And then we swung so far the other way that we started underselling things that actually work.

Story to SellJay Owen.
The reframe

Selling is
serving.

Story to SellJay Owen.
But here's the catch

Nobody buys until they're sufficiently disturbed.

Stage 01

No idea

They have the problem. They just don't know it's there yet.

Won't buy
Stage 02

Not enough pain

They know they have a problem, but they're not disturbed enough to do anything about it.

Still won't buy
Stage 03

Sufficiently disturbed

They know, and it bothers them enough that doing nothing now costs more than saying yes.

Buys, and buys today
Story to SellJay Owen.
The dentist test

Same cavity, three different people.

No pain

The cavity is already there. They've never felt a thing, so there's nothing to fix.

A little pain

It twinges now and then. Two ibuprofen knocks it out, so the appointment can wait.

Can't sleep

It's two in the morning and nothing touches it. They're calling the second the office opens, and they don't ask what it costs.

same cavity the whole time. only the pain changed.

Story to SellJay Owen.
Where the money actually is

Almost all of your marketing is aimed at stage three.

Where the customers are
Stage 1 · 2 · 3
Where your marketing goes
Stage 1 · 2 · 3

story is the only thing that reaches one and two.

Story to SellJay Owen.
Your actual job

Story is what moves people up the scale.

01Name the problemSay it out loud, in their words, before they can feel it themselves.
02Raise the stakesShow them what it actually costs to keep living with it.
03Show the way outA plan so clear and so small that saying yes is easy.

that's not pressure. that's a filling instead of a root canal.

Story to SellJay Owen.
What my uncle taught me

If you have a product or service that will help someone, you are morally obligated to convince them to buy it.

and if you can't help them, sell something else.

Story to SellJay Owen.
What that looks like in your world

Underselling has a cost.

Home services

The Roofer

Sell the patch instead of the replacement, and a family stays under a roof that's going to fail.

Accounting

The Accountant

Skip the tax-planning conversation, and your client overpays the IRS again this year and never finds out.

Recruiting

The Recruiter

Soft-sell the retained search and that seat stays empty while the team covers for it.

Story to SellJay Owen.
60-second exercise

Tell your neighbor about one person your business genuinely helped.

not a company. a person. what changed for them?

Story to SellJay Owen.
Live teardown

Whose homepage are we fixing right now?

read your first sentence out loud. is it about you, or about them?

Story to SellJay Owen.
The one rule of story

Your customer is the hero.
You are the guide.

Luke had Yoda. Frodo had Gandalf. When your marketing makes you the hero, you're competing with your customer for the lead role. They'll cast themselves every time.

Story to SellJay Owen.
Donald Miller's StoryBrand framework

Every great story runs on seven parts.

01A characterYour customer is the hero, not your brand.
02Has a problemWhat's broken, how it makes them feel, and why it's not right.
03Meets a guideThat's you, with empathy and authority.
04Who gives them a planSimple steps that remove the risk of doing business with you.
05And calls them to actionHeroes don't act unless they're challenged to.
06That ends in successShow them the win.
07And helps them avoid failureName what's at stake if they do nothing.

that's the whole map. now let's compress it to three.

Story to SellJay Owen.
The framework

Every message that sells has three beats.

Problem

Start where your customer is stuck. Name the frustration underneath the situation.

Solution

Show up as the guide with empathy, authority, and a plan that fits on a napkin.

Outcome

Paint what life looks like after. Nobody boards a plane without a destination.

Story to SellJay Owen.
Beat 01 · Problem

A situation is not a story.

"Your AC died."

"You're sweating through dinner wondering if this repair guy is ripping you off."

The external problem gets attention. The internal one drives the purchase.

Story to SellJay Owen.
Beat 02 · Solution

The guide brings three things.

Empathy

"We know what that feels like."

Prove you understand their problem before you pitch your product.

Authority

"We've fixed 4,000 of these."

Give them a reason to trust you can actually do it.

The Plan

Three steps. Max.

People buy the option they can picture saying yes to.

Story to SellJay Owen.
Beat 03 · Outcome

Show them the after.

The house is cool, the invoice matches the quote, and your number is saved in their phone for next time. If you never show the destination, you're asking someone to board a plane without telling them where it lands.

Story to SellJay Owen.
Worksheet, 3 minutes

Now write yours.

01Their stageNo idea, not enough pain, or sufficiently disturbed? Write for the middle one.
02One customerA specific person, real or typical. Name them.
03Their problemThe situation, and how it makes them feel.
04Your solutionEmpathy, authority, and a plan in three steps or fewer.
05The outcomeWhat life looks like after they say yes.
Story to SellJay Owen.
Now compress it

The one-liner.

Most people you help struggle with problem.
We solution so they can outcome.
Story to SellJay Owen.
What it sounds like
Roofing

"Most homeowners struggle with not knowing whether a roofer is being straight with them. We give a fixed, photo-documented quote in 24 hours so they can see exactly what they are paying for."

Accounting

"Most small business owners struggle with a surprise tax bill every April. We do tax planning all year so they can stop overpaying and stop getting blindsided."

Story to SellJay Owen.
Stand up, 90 seconds

Say your one-liner to two people in this room.

you won't know if it works until you hear yourself say it

Story to SellJay Owen.
What to do when you get home

Put it everywhere.

01Your websiteThe first sentence of your homepage headline.
02Your answerTo "so, what do you do?"
03Your proposalsTop of every estimate and pitch.
04Your teamYour best story dies if only the founder can tell it.
05Your contentEvery post, email, and video is one of your three beats told again.
06Your follow-upsThe people you already know and haven't called back yet.

stop making it harder than it is

Story to SellJay Owen.
Five-minute AI hack

Let AI sharpen it in five minutes.

01Paste your three beatsProblem, solution, outcome. Straight off your worksheet.
02Ask for ten one-linersThe exact prompt is on side 2 of your worksheet.
03Say the best one out loudAI writes the drafts. You decide which one sounds like you.
Story to SellJay Owen.
The part that saves you every week

One story. A month of content.

01Feed it your beatsProblem, solution, outcome, plus two things you have already written so it sounds like you.
02Ask for twelveFour on the problem, four on the solution, four on the outcome.
03Write to stage twoThe ones who know and have not moved yet.

all three prompts are on side 2 of your worksheet

Story to SellJay Owen.
Since 1999, one rule I won't break

Clarity beats clever.

If you have to choose between sounding impressive and being understood, be understood. Every time.

Story to SellJay Owen.
The commitment

Right now somebody is losing sleep over the thing you already know how to fix.

you're the only one who can go tell them

Story to SellJay Owen.
The challenge

Build a business that lasts.

and a life worth coming home to.

Your one-liner, three real conversations, seven days. Then go enjoy the people you brought with you. They're the reason this matters.

Thank you · Jay Owen.jayowenlive.com
Questions

Send me your one-liner.

i'll write back with a sharper version, free

Today's deck: story-to-sell.pages.dev
More prompts like these: AIwithJay.com

jay@businessbldrs.comJay Owen.